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Title FAQ
Are all HagorArts products handmade
Yes. Every piece is handcrafted in our Montréal atelier using premium full-grain leather and time-honored techniques.
Can I request a personalized design or engraving
Absolutely! You can make any piece truly yours by adding initials, names, or logos through our Customization Service.
From engraved bracelets to personalized business gifts, our artisans craft each request with care.
Do you ship internationally
Yes; we offer worldwide shipping from Montréal.
Delivery times vary depending on your location, but most North American orders arrive within 7–10 business days.
See our Shipping Policy
for full details.
What kind of leather do you use
We exclusively use halal-conscious, full-grain leather, carefully sourced for its natural texture, strength, and rich character.
How long does it take to make and ship an order
Ready-to-ship pieces are dispatched within 2–4 business days.
Custom orders depend on complexity and current workshop schedule (usually 10–14 days).
For made-to-order items, you’ll receive a confirmation email with your estimated completion date.
Are HagorArts designs unisex?
Yes — our leather goods are designed with a timeless, gender-neutral aesthetic, perfect for anyone who values minimalist design and craftsmanship.
Check out our Most Loved Collection to see pieces favored by both men and women.
How should I care for my leather piece
Keep it dry, away from direct heat, and condition occasionally with a neutral balm.
You can follow our full Leather Care Guide for simple steps to keep your piece looking new for years.
Can I return or exchange my order?
Non-custom products can be returned or exchanged within 14 days of delivery if unused.
Customized pieces are final since they are made uniquely for you.
Do you offer gift packaging?
Yes — every HagorArts item arrives in gift-ready packaging, perfect for personal keepsakes or meaningful gifts.
You can also include a custom note by adding it to your order comments during checkout.