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Return Policy

At HagorArts, we take pride in creating high-quality, handcrafted leather products. Each piece is meticulously crafted with care and dedication, reflecting the effort and passion that goes into every creation. To ensure fairness and clarity, please review our return policy below:

1. Eligibility for Returns
  • Products must be unused and in their original condition.
  • The original tag must still be attached to the product.
  • Any product with visible damage, such as scratches, scuffs, or other signs of wear and tear, will not be eligible for return.
    2. Custom and Personalized Items
    • Custom-made products, including those with engraved logos or tailored designs, are not eligible for return under any circumstances.
    3. Return and Exchange Window
    • All return or exchange requests must be initiated within 7 days of receiving the product.
    • A copy of the return or exchange shipping receipt must be sent to us via email within the same 7-day period.
      4. Shipping Costs
      • The cost of return or exchange shipping is the responsibility of the customer.
      • We recommend using a trackable shipping service, as we are not responsible for lost or undelivered return or exchange shipments.
        5. Return and Exchange Process
        • Contact us at [email address] within 7 days of receiving your order to initiate the return or exchange process.
        • Provide the order number, a description of the issue (if applicable), and a photo of the product.
        • Once your return or exchange is approved, you will receive instructions on where to send the product.
        • Ensure the product is securely packaged to prevent damage during transit.
          6. Refunds and Exchanges
          • Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund or exchange.
          • Approved refunds will be processed within 5-7 business days and will be credited to your original method of payment.
          • Approved exchanges will be processed by sending the replacement product within 5-7 business days, subject to availability.
            7. Exclusions
            • Any product damaged due to improper use or care by the customer is not eligible for return, refund, or exchange.
            • Clearance or final sale items cannot be returned or exchanged.

              We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or concerns, please don’t hesitate to contact us.

              Velora C7 leather and handwoven‑fabric necklace, medium square‑scale pendant with subtle chain accents.
              A Story of Tradition, Texture, and Transformation

              Crafting Meaning With Every Stitch

              In an age where speed and mass production have pushed traditional weaving to the margins, HagorArts chooses to slow down. Our journey began with a commitment to reviving this fading art; blending the soul of handwoven fabrics with the strength and texture of natural leather.
              Today, our collections reflect a dynamic balance: timeless craft meets contemporary needs. From fabric-infused accessories to modern designs like crossbody and waistbags, every piece is thoughtfully made to bring meaning into motion.
              Each stitch is a gesture of care. Each design is a tribute to authenticity.

              Designed for the Pace of Modern Life

              Urban & Trendy – Made to Move

              In today’s fast-moving world, your accessories should do more than complete an outfit, they should keep up with you. The Urban & Trendy Collection brings together the freedom of hands-free design with the artistry of handcrafted leatherwork.
              From sleek waistbags to versatile sling and crossbody designs, each piece is created for mobility, comfort, and lasting style. Thoughtful details, durable materials, and the precision of hand-stitching make these bags as reliable as they are distinctive.
              Whether you’re navigating the city, traveling light, or making a style statement, this collection is designed to move exactly as you do — effortlessly.

              Elegant Designs for Everyday Moments

              Leather for Her: Everyday Elegance


              Shaped by the rhythms of everyday life and the strength of feminine energy, this collection offers wallets, bags, and accessories designed to balance softness, style, and practicality. Each piece reflects a deep commitment to craftsmanship, with thoughtful details and harmonious colors that bring beauty and function into women’s daily routines. Created for those who value both grace and purpose, these designs are companions for every chapter of life.

              Everyday essentials with a quiet strength

              Leather for Him: Functional&Enduring

              Designed with simplicity, durability, and authenticity at their core, our men’s leather goods offer wallets, key holders, and bags that meet the demands of modern life. Clean lines, purposeful design, and handcrafted quality come together to create pieces that stand the test of time. Built for those who value subtle elegance over fleeting trends, these designs carry the quiet confidence of true craftsmanship.

              make it with your own hands

              Workshops: Hands-On Leather Craft Experiences

              Our workshops are where creativity meets community. Designed for both beginners and enthusiasts, they offer a welcoming space to discover the art of leathercraft through practical, hands-on projects. From crafting unique keychains to assembling functional accessories, each session encourages participants to experience the joy of making something with their own hands.
              With every workshop, we share not just techniques, but the passion and patience behind each handmade piece. Our first sessions — including the Keychain Workshop now available to watch on YouTube — have already inspired many to reconnect with the value of creating something meaningful.